How is your documentation?
The software industry moves fast these days, and often there just aren’t enough hours in the day to ensure that your documentation is as complete as your software product. You’ve taken the time to develop your product, refine your sales copy & packaging, but what about the technical documentation for it? How about that User Guide or Installation Guide? A Quick Reference sheet or Help file? Bad documentation (or no documentation at all) impacts your customer’s user experience, and can damage your public image as a result.
This is where I can help.
Why hire a freelance technical writer?
Good documentation saves you time and money. It saves your staff from responding to un-necessary support calls and bug fix tickets. It lets your staff work on what they do best.
Hiring a freelance technical writer like me means your company avoids the overhead costs associated with full-time employees. Freelancers can focus solely on the project at hand, from the start right through to its completion. And it is a budget-friendly solution for software shops that need technical documentation services, but cannot afford to hire a full-time writer.
What can I do for you?
I produce quality technical documentation from scratch, from existing content, or from both. Your users want clear and concise documentation that will help them use your product, whether that’s an end-user, or an internal user; the documentation I produce will be useful to everyone.
I have produced many different types of documentation, such as User Guides; Installation and Administration Guides, Release Notes, and generic Instructional documentation. I have created House Style Guides for both ISO-certified and Agile development environments, actively participating in their maintenance and implementation.
Are you looking to implement process and consistency in your company?
Over the years of working in various software development environments, I have found myself getting more involved in process development. I enjoy working with managers and project teams to develop efficient processes that ensure that work is completed on-time and on-spec.
Not everyone is ready to implement a structured process, however, but I enjoy working in these challenging environments because I want to ensure that everyone I work with succeeds, and structured processes make that happen. As a technical writer, I help project management and company management focus their ideas and bring a different perspective to the table.
