Software companies…

You’ve taken the time to develop your product, refine your sales copy & packaging, but what about the technical documentation for it?

• Do you have a User or Installation Guide?
• How about a Quick Reference sheet or Help file?

Bad documentation (or no documentation at all) impacts your customer’s user experience, decreases sales & increases calls to customer support.  This is where I can help.

As an experienced technical writer, I…

… Know that different audiences require different documents and content.

… Produce quality technical documentation from scratch, from existing content, or from both.

… Am willing to listen to your ideas and concerns.

… Meet deadlines and communicate with you directly and frequently.

Your users want clear and concise documentation that will help them use your product, whether that’s an end-user, or a systems administrator -  I can tailor your documentation for any audience.

I’ve created and maintained a variety of technical documents, from user guides to installation and administration guides - from online help to release notes. I have created in-house style guides, participated in human interface guide usability sessions, and produced internal website content. I enjoy learning about new technologies and companies, so send me an email and let’s talk about how I can help you today.