It costs money to find new customers (anywhere from 5-7X more) Which is why companies are investing heavily in customer success. Just check out these stats if you're unconvinced: ^*

• Retain just 5% of customers & increase profits 25-95%.
• 60-70% of them are likely to buy more after their first purchase (upsell anyone?)
• And then spend 31% more than new customers when they do buy. (more cross-sells throughout their lifecycle!)
• They're 50% more likely to try your new products.

You've already invested in your content, so now we can repurpose it into something else of value for your audience.

I'll transform a podcast episode into a blog post and a one-page download; a series of blog posts into an eBook; or a video script into a downloadable checklist.

We'll work together to see what's best for you before I do anything.

Let's do this now     I'd like to know more

You need to fill in the gaps of your customer success programs with new content. I'll take your ideas & strategies to create a useful piece of content you haven't had before. It could be a blog post or series, an eBook, downloadable document, email newsletter, video script, or something else. We'll work together to find the gaps and plan out the content creation.

Let's do this now     I'd like to know more

Julia understands our audience, (and) with her help, we can make promises to our audience about a predictable publishing schedule and keep it." Bill Cushard, Director of Marketing, ServiceRocket