How I help my clients
My clients are mainly SaaS companies looking to increase customer engagement through amazing content. Together we've won awards, but mainly we've just accelerated #customersuccess.
They've used my skills & expertise to generate more leads, onboard new customers, educate existing customers, and even train their own staff — all through useful content.
Ready to accelerate your #customersuccess?
Customers are expensive
- Retain just 5% of customers & increase profits 25-95%.
- 60-70% of them are likely to buy more after their first purchase (upsell anyone?)
- And then spend 31% more than new customers when they do buy. (more cross-sells throughout their lifecycle!)
- They're 50% more likely to try your new products.
Repurpose your content
You've already invested in your content, so now we can repurpose it into something else of value for your audience.
I'll transform a podcast episode into a blog post and a one-page download; a series of blog posts into an eBook; or a video script into a downloadable checklist.
We'll work together to see what's best for you before I do anything.
Create new content
You need to fill in the gaps of your customer success programs with new content. I'll take your ideas & strategies to create a useful piece of content you haven't had before. It could be a blog post or series, an eBook, downloadable document, email newsletter, video script, or something else. We'll work together to find the gaps and plan out the content creation.
Julia understands our audience, (and) with her help, we can make promises to our audience about a predictable publishing schedule and keep it." Bill Cushard, Director of Marketing, ServiceRocket
Let’s get started
Ready to empower your customers to success? Fill out the form and we'll get started. I'll respond within 3 business days.